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How do I track my shipment?

As each item ships from our website, we'll send you a shipment notification via email including the carrier name and tracking number. This tracking number can be used to view the status of your package with the respective shipping carrier.

Can I ship to multiple addresses?

Yes, at product checkout, simply enter the shipping address for each item. When the item ships from our warehouse, we'll email you with all corresponding carrier and tracking number details.

What if I’m not available to receive my shipment?

Most of our shipments contain valuable items and therefore our carriers are required to obtain a signature upon delivery.

What payment methods can I use?

We accept various payment methods. You can elect to pay with either a credit card (Visa, Mastercard, etc.) or PayPal.

Does MBot offer an academic discount?

MBot offers a 15% discount for students, teachers, administrators, and staff members working at an educational institution. If you think you qualify, please email us and we will be happy to help with your order.

Contact Us

Address: 90 Wensan Road | Hangzhou, ZJ | 310012 | CHINA
Email: info@mbot3d.com
Tel: +86 571 88021266 ext 802
Tech Support: support@mbot3d.com
Skype: mbot3dsupport
Reseller: sales@mbot3d.com

Latest Blogs

MBot 3D Printing Applying to Education Field

Since June,our educational department has set up a 3d teaching team to have classes in Hangzhou Children's Palace .In that classroom,with mbot 3d printers around,kids have the great interest to...


With the famous event FIFA WORLD CUP just ends,attracting large numbers of football fans from all over the world,let's look back at some splendid moments. Scene 1:The old gentleman is the...

MBot Team in 2014 World 3D Printing Technology Industry Exhibition & 3D Printing Experience Center

The World 3D Printing Technology Industry Exhibition opens on 19th,June in Qingdao,very beautiful coast city in China. Our MBot 3D team is also invited to anticipate this event.This time we...

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