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Questions

How do I track my shipment?

As each item ships from our website, we'll send you a shipment notification via email including the carrier name and tracking number. This tracking number can be used to view the status of your package with the respective shipping carrier.

Can I ship to multiple addresses?

Yes, at product checkout, simply enter the shipping address for each item. When the item ships from our warehouse, we'll email you with all corresponding carrier and tracking number details.

What if I’m not available to receive my shipment?

Most of our shipments contain valuable items and therefore our carriers are required to obtain a signature upon delivery.

What payment methods can I use?

We accept various payment methods. You can elect to pay with either a credit card (Visa, Mastercard, etc.) or PayPal.

Does MBot offer an academic discount?

MBot offers a 15% discount for students, teachers, administrators, and staff members working at an educational institution. If you think you qualify, please email us and we will be happy to help with your order.

Contact Us


Address: 14 Floor, Huaye BLK1, 511 JianYe Road | Hangzhou, ZJ | 310052 | CHINA
Email: info@mbot3d.com
Tel: +86 571 88021266 ext 802
Tech Support: support@mbot3d.com
Skype: mbot3dsupport
Reseller: sales@mbot3d.com

Latest Blogs

New Reviews From Top Ten Magazines for MBot Grid II

  Since June,we have started a project with Sharyl,product submissions coordinator in Top Ten Magazines,sending one MBot Grid II to them for testing.   Through 2 months' communication and testing,finally...

2014 MBot 3D Cup Creative Designing Competition

  3D Printing Technology,regarding as The Third Industrial Revolution,is applied to the area of culture creativity,restoration of historical relics,biological medical treatment and industrial design. 3D printing turns the extraordinary designing...

New MBot 3D Printer Forum

Notice:   As Google Group has limitations in mainland China due to the firewall,so we start a new forum to improve the fluency of our communication.   This is the...

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