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Questions

How do I track my shipment?

As each item ships from our website, we'll send you a shipment notification via email including the carrier name and tracking number. This tracking number can be used to view the status of your package with the respective shipping carrier.

Can I ship to multiple addresses?

Yes, at product checkout, simply enter the shipping address for each item. When the item ships from our warehouse, we'll email you with all corresponding carrier and tracking number details.

What if I’m not available to receive my shipment?

Most of our shipments contain valuable items and therefore our carriers are required to obtain a signature upon delivery.

What payment methods can I use?

We accept various payment methods. You can elect to pay with either a credit card (Visa, Mastercard, etc.) or PayPal.

Does MBot offer an academic discount?

MBot offers a 15% discount for students, teachers, administrators, and staff members working at an educational institution. If you think you qualify, please email us and we will be happy to help with your order.

Contact Us


Address: 90 Wensan Road | Hangzhou, ZJ | 310012 | CHINA
Email: info@mbot3d.com
Tel: +86 571 88021266 ext 802
Tech Support: support@mbot3d.com
Skype: mbot3dsupport
Reseller: sales@mbot3d.com

Latest Blogs

Life-oriented Soap Box Made by MBot Grid II Desktop 3D Printer

Our colleague has moved to a new place and bought a soap for shower,but he meets a problem,there is no container to hold it.Then he came up with an idea...

New MBot 3D Kits for Upgrading Cube II to Grid II

In order to gratitude our distinguished regular customers,we publish the kits for upgrading MBot Cube II to Grid II to assure efficient printing and good quality,and also meet the requirements...

Guangzhou Tower-Innovative Model made by MBot Grid II

Guangzhou Tower has been established since October 1st,2010,becoming famous for the beauty of shadows and lights owing to the special structure,ranking first of the New Eight Scenery Spots of Guangzhou...

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