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Questions

How do I track my shipment?

As each item ships from our website, we'll send you a shipment notification via email including the carrier name and tracking number. This tracking number can be used to view the status of your package with the respective shipping carrier.

Can I ship to multiple addresses?

Yes, at product checkout, simply enter the shipping address for each item. When the item ships from our warehouse, we'll email you with all corresponding carrier and tracking number details.

What if I’m not available to receive my shipment?

Most of our shipments contain valuable items and therefore our carriers are required to obtain a signature upon delivery.

What payment methods can I use?

We accept various payment methods. You can elect to pay with either a credit card (Visa, Mastercard, etc.) or PayPal.

Does MBot offer an academic discount?

MBot offers a 15% discount for students, teachers, administrators, and staff members working at an educational institution. If you think you qualify, please email us and we will be happy to help with your order.

Contact Us


Address: 90 Wensan Road | Hangzhou, ZJ | 310012 | CHINA
Email: info@mbot3d.com
Tel: +86 571 88021266 ext 802
Tech Support: support@mbot3d.com
Skype: mbot3dsupport
Reseller: sales@mbot3d.com

Latest Blogs

Mbot Black Stone 3D Printer

  Single-extruder Model Number of extruders: 1 Build volumn: more than 250mmx220mmx190mm Auto-leveling multipoint build plate, with test file source code Multi diversion double cooling fans ( with temperature sensor...

Quality in All We Do--Take a Peek at MagicFirm New Workshop

Since we’ve opened up preorder sales, the MagicFirm workshop has been faced with big challenges — One of the most important thing is to deliver large orders within a short...

Life-oriented Soap Box Made by MBot Grid II Desktop 3D Printer

Our colleague has moved to a new place and bought a soap for shower,but he meets a problem,there is no container to hold it.Then he came up with an idea...

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