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Questions

How do I track my shipment?

As each item ships from our website, we'll send you a shipment notification via email including the carrier name and tracking number. This tracking number can be used to view the status of your package with the respective shipping carrier.

Can I ship to multiple addresses?

Yes, at product checkout, simply enter the shipping address for each item. When the item ships from our warehouse, we'll email you with all corresponding carrier and tracking number details.

What if I’m not available to receive my shipment?

Most of our shipments contain valuable items and therefore our carriers are required to obtain a signature upon delivery.

What payment methods can I use?

We accept various payment methods. You can elect to pay with either a credit card (Visa, Mastercard, etc.) or PayPal.

Does MBot offer an academic discount?

MBot offers a 15% discount for students, teachers, administrators, and staff members working at an educational institution. If you think you qualify, please email us and we will be happy to help with your order.

Contact Us


Address: 14 Floor, Huaye BLK1, 511 JianYe Road | Hangzhou, ZJ | 310052 | CHINA
Email: info@mbot3d.com
Tel: +86 571 88021266 ext 802
Tech Support: support@mbot3d.com
Skype: mbot3dsupport
Reseller: sales@mbot3d.com

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News

MBot Coupon-Sale in October

  From Oct. 1st,we would launch a coupon for our distinguished customers.   All orders equal or above 500USD,will take 250USD off.   Then how? Just fill in the discount...

Special Offer for MBot Grid II-Free Shipping

  From Sept.15th,we launch a big sale to gratitude our new and regular customers.That is free shipping for MBot Grid II.   Once you purchase Grid II,we will offer you...

News From Top Ten Reviews for MBot Grid II

  Since June,we have started a project with Sharyl,product submissions coordinator in Top Ten Reviews,sending one MBot Grid II to them for testing.   Through 2 months' communication and testing,finally...

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