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How do I track my shipment?

As each item ships from our website, we'll send you a shipment notification via email including the carrier name and tracking number. This tracking number can be used to view the status of your package with the respective shipping carrier.

Can I ship to multiple addresses?

Yes, at product checkout, simply enter the shipping address for each item. When the item ships from our warehouse, we'll email you with all corresponding carrier and tracking number details.

What if I’m not available to receive my shipment?

Most of our shipments contain valuable items and therefore our carriers are required to obtain a signature upon delivery.

What payment methods can I use?

We accept various payment methods. You can elect to pay with either a credit card (Visa, Mastercard, etc.) or PayPal.

Does MBot offer an academic discount?

MBot offers a 15% discount for students, teachers, administrators, and staff members working at an educational institution. If you think you qualify, please email us and we will be happy to help with your order.

Contact Us

Address: 14 Floor, Huaye BLK1, 511 JianYe Road | Hangzhou, ZJ | 310052 | CHINA
Email: info@mbot3d.com
Tel: +86 571 88021266 ext 802
Tech Support: support@mbot3d.com
Skype: mbot3dsupport
Reseller: sales@mbot3d.com

Latest Blogs


2014 Annually TCT Show in UK-The First Presentation for MBot Mini

  TCT Show+Personalize 2014 holds at NEC International Exposition Center in Birmingham,UK during 30th,September to 2rd,October. Magicfirm(Expo No. HALL3A-21) brings the consumable new desktop 3d printer MBot Mini(will soon release)...

Christmas Special Offer-Bargain on Whole Serial MBot 3D Printers

  How to bring abstract design to life? MBot 3D printer helps you make it on demand.MBot brings you unlimited convenience, printing everyday objects freely! 3D printer can enhance teenagers’...

Big Discount for MBot Plywood Kits

  From now on,the price for MBot Plywood kits is adjusted to 559USD(single head),609USD(dual head)   Our kits is unassembled one,there is a lot of fun when you are trying...

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